OXFORD DENTAL | OXFORD, MS
Appointment Policy
Important Information About Your Upcoming appointmentAppointment Policy Update
To ensure we can provide the best care to all of our patients, Oxford Dental has implemented an updated appointment policy, effective January 1, 2023. Due to an increase in no-shows, we reserve the right to cancel any appointment that does not comply with the policies outlined below. If you have any questions or experience any difficulties, please contact us:
Patient Forms
All new patients must complete their required forms at least 3 days before their scheduled appointment. If your appointment is within the next 3 days, forms must be submitted within 8 hours of booking.
To access your forms, click the link below and select Proceed Secure Portal:
Complete New Patient Forms
Insurance Information
To verify your dental benefits, we require accurate insurance information at the time of booking. If additional details are needed, we will contact you.
If we do not receive the correct insurance information promptly, we reserve the right to cancel your new patient appointment.
Appointment Confirmation Policy:
New Patients
Your first appointment must be confirmed at least 7 days in advance. If your appointment is within the next 7 days, confirmation is required at the time of booking
Returning Patients
All returning patients must confirm their appointments at least 72 hours in advance. Unconfirmed appointments may be subject to cancellation.
Late Arrival & Grace Period
We allow a 10-minute grace period for late arrivals. If you arrive more than 10 minutes late, we may need to reschedule your appointment to avoid delays for other patients.
X-Ray Policy
Dental X-rays are required for all exams, consultations, and treatments.
- If your insurance does not cover X-rays due to frequency limitations, you must either provide recent X-rays from another office or pay out-of-pocket for new X-rays at Oxford Dental.
- We cannot proceed with your appointment unless we have current X-rays on file at the time of your visit.
Cancellation & No-Show Policy
Your appointment time is reserved exclusively for you, so we require at least 24 hours’ notice if you need to cancel or reschedule.
Cancellation & No-Show Fees:
- First missed appointment: Cancellation fee is waived as a courtesy.
- Second missed appointment: Cancellation fee is $75.
- Third consecutive missed appointment: Prepayment required.
Important: Patients who miss three consecutive appointments may be dismissed from the practice.
Can I Cancel My Appointment?
Yes! As long as you cancel at least 24 hours in advance, there is no cancellation fee.
Can I Reschedule My Appointment?
Yes, but the same 24-hour policy applies. If rescheduling is requested less than 24 hours before your appointment, a cancellation fee may be applied.
By scheduling an appointment with Oxford Dental, you agree to comply with these policies to help us provide the best care for all of our patients.
Thank you for choosing Oxford Dental!
