Payment Terms and Conditions
Oxford Dental requires payment for services on the date your services are received. We are happy to process any insurance claims at no charge as a courtesy to you, but please note that your estimated co-pays and/or deductibles are due on the date of service. Your dental plan is a contract between you and your insurance company or employer and Oxford Dental is not always a part of that contract. The amount your insurance company pays for services is based on that specific company’s fee schedule and are usually different from the fee schedule used by this office. Please keep in mind that any estimate we provide is ONLY AN ESTIMATE and you are responsible for all fees in their entirety. We are not always able to answer specific questions regarding your benefits because of your insurance company’s privacy regulations or policies. If an account balance has not been paid within 60 days from the date of service or from payment or non-payment of insurance, we will begin charging finance charges of 1.5% per month (18% annually) on the unpaid balance. Finance charges will accrue every month on the unpaid balance until the account has been paid in full.
Due to delays with insurance companies, we ask that if your insurance company has not paid for your visit within 90 days, you cover your balance and seek reimbursement directly from your insurance company. We are proud that our fees reflect the time the doctor spends with each patient as well as the overall quality of the care and service that we provide in our practice.
Please understand that regardless of any insurance status, you are responsible for the balance due on your account. You are responsible for any and all professional services rendered. This includes bu tis not limited to: dental fees, surgical procedures, tests, office procedures, medications and also any other services not directly provided by the dentist.
MISSED APPOINTMENTS: Unless we receive notice of cancellation 48 hours in advance, you will be charged $75.00. Please help us service you better by keeping scheduled appointments.
Balances not paid after 90 days will be considered delinquent and will be sent to our collection agency. Once the account has been placed in collections, the patient or patient’s parent/guardian if the patient is a minor, will be responsible for the actual cost of collections as well as the outstanding balance. Patients are dismissed from the practice while in collections and cannot return for appointments until the account is paid in full.
Thank you for choosing us as your dental care provider.